Policies

Check-in/Check-out Instructions

Guests may check in after 3 p.m. There will be a lockbox at the property, 221 ½ East Main Street, Fredericksburg. Inside the lockbox will be the key for Legacy Suite. General parking is in the front along Main Street.

Check-out is by 11 a.m. Guests will lock the door and place the key back inside the lockbox upon departure.

Cancellation Policy

Cancellation requests that are made 14 days or more in advance of the check-in day will result in a $35 cancellation fee. The deposit made at the time of booking will be refunded (minus the cancellation fee) to the card used for the original charge. If guests cancel a reservation fewer than 14 days prior to the arrival date, they are responsible for the entire amount of the stay UNLESS another guest books those nights. Should this happen, only the $35 cancellation fee will be charged and the rest will be refunded.
Requests for date changes are considered a cancellation and will result in a fee of $35 pursuant to the policies above. We will email cancellation confirmations after requests are processed.

Breakfast

Legacy Suite provides regular and decaf coffee, sugar and creamers. While breakfast is not included, there are many wonderful restaurants within the same block or just a short stroll away.

Rates

Legacy Suite rates are for single/double occupancy. Taxes (city and state) will be added accordingly. (See section on taxes below). Rates vary depending upon the day of the week.

Children and Pets

Legacy Suite does not permit children or pets to stay in the bed and breakfast.

Weddings and Parties

Guests may not use this facility for weddings or parties of any kind.

Fines

$200 fines (minimum) will be charged to guests who violate any of these policies:
1. Pets or animals in suite
2. Smoking in suite (this includes e-cigarettes)
3. Lighting Candles (this is for the safety of guests and the property)

Damages

Guests agree that any loss or damage to the property will be billed to their credit card by Legacy Suite. Any extra cleaning will also be billed at a rate of $25 per hour. If sheets are ruined by spilled wine, coffee, blood, etc., a $50 fee will be charged to cover a portion of the cost to replace the set of sheets. Accidents happen, but we ask that guests be responsible for off-setting some of the out-of-pocket expenses resulting from damage caused by them.

Payment

Legacy Suite accepts Visa, MasterCard, Discover and American Express. Guests will pay the amount for the entire booking when reserving the property.

Taxes and Fees

The State of Texas and City of Fredericksburg impose a 13 percent lodging tax on every stay. There is no additional fee for booking by phone rather than online.

Lost Items

If you leave items in your room, give us a call and we will gladly send them to you via U.S. Postal Service. Your credit card will be charged the exact amount for postage PLUS a $25 fee to cover the cost of employee time. Items not claimed within two weeks will be donated to charity. The property owners are not responsible for items left behind, nor for items left in the suite during a guest’s stay.